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ISO 9001 ( Sistem Manajemen Mutu )

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ISO 9001 adalah standar internasional yang menetapkan persyaratan untuk sistem manajemen mutu (Quality Management Systems – QMS). Standar ini memberikan panduan bagi organisasi dalam mengelola proses dan produk/jasa yang ditawarkan untuk memenuhi kebutuhan dan harapan pelanggan. Hal ini juga membantu organisasi untuk meningkatkan kinerja dan efisiensi operasional. Implementasi sistem manajemen ini dapat meningkatkan reputasi dan kepercayaan organisasi di mata stakeholder dan pasar. Sertifikasi ISO 9001 juga dapat menjadi bukti komitmen organisasi terhadap kualitas dan standar mutu yang tinggi.

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